Operations Manager Service & Installation, North America

    • Category: Sales & Marketing
    • Location: Cary, US

    Start the year as NKT’s Operations Manager in Service & Installation North America!


    Do you thrive in a energetic service environment supporting customers with timely project execution?  If so, you might be our next NKTConnector! We are looking for a committed and energetic individual with strong business acumen to join our expanding company as Operations Manager in Cary, NC.

    In this role, you will develop and lead the NA Service organization (organizational setup, staffing, operational footprint, facilities, tooling, etc.) with strong focus on operations & project execution. You will secure profitability in execution according to business plan project margin. You are expected to drive and grow tactical & strategic improvement initiatives (later phase). The chosen candidate is keen on working closely with a broad range of stakeholders internally and externally.

    Your core responsibilities are:

    • Build and develop local operational organization:
      • Define and implement organizational setup, incl. hiring staff
      • Define and implement operational footprint, incl. securing storage facility, tools, equipment and jointing containers
      • Implement processes and standardized methods
      • Develop structured way of working
    • Lead local operational organization
      • Secure QHSE performance in projects
      • Secure profitability
      • Secure & plan resources
      • Manage project governance – executional and financial
      • Set measurable goals for organization
      • Improve and develop executional performance
      • Manage local site communications towards organization
      • Local company union representative
      • Local company IMS representative
    • Manage key projects, particularly in start-up phase:
      • Manage customer communication
      • Participate in customer meetings
      • Ensure proper contracting
      • Plan resources
      • Ensure project execution

    Independent and natural leader with flexible leadership style


    We are looking for a reliable and performance-oriented candidate with a strategic approach to department agenda with hands on attitude. Previous experience managing leader in both an office setting and field environment. You are able to build harmony and relationships among managers, partners, and employees.

    To succeed in the role, you must have the ability to embrace new and challenging tasks, adjust to fast-paced and changing working environments without compromising on deliverables.  


    Additionally, your CV includes: 

    • Bachelor’s degree preferably in Engineering, Business or Management and/or long experience within the industry. Master or MBA a plus
    • Project manager and business case experience
    • Structure and detail-orientated
    • Interpersonal skills, empathy, and a team player mindset
    • English language skills, spoken and written
    • Experienced MS Office and/or SAP

    NKT is committed to fostering a diverse organization and a culture where people from different backgrounds can thrive and are inspired to perform at their best. We believe that a diverse organization enables sustainable performance, and that an inclusive and welcoming culture makes for a better place to work.  

    If you are looking for an international career in a fast-moving, growing and high-tech environment where you will be able to develop on a personal as well as on a career level, join us! We are waiting for you! Please apply on our website by February 15, 2023. Personality and other assessment tests may occur as part of the recruitment process. Contact us with any questions regarding the position, HR Recruiter, Danie Charles, danie.charles@nkt.com.

    NKT Corporate Movie

    Some of the benefits you may be eligible for as an employee are:

    • Comprehensive compensation package and Competitive paid time off program
    • Industry leading 401(k)
    • Medical, Dental, Vison
    • Life Insurance, LTD, STD
    • Employee Assistance Program

    Please note that due to the GDPR regulations we cannot accept any applications via e-mail.

    We look forward to receiving your application!

    No Solicitation, direct hire candidates only. #LI-NKT

    About NKT
    Join a diverse and international team of experts developing the power cable technology of the future with focus on deeper sea, lower losses and higher performance. Technology is leading the corporate R&D program including material development and operating some of the most advanced high-voltage test centers in the industry. NKT also operates a Technology Consulting center in Sweden, where technical experts and scientists supports industries worldwide in cross-disciplinary R&D projects and technical investigations. NKT connects a greener world with high-quality power cable technology and takes centre stage as the world moves towards green energy. NKT designs, manufactures and installs low-, medium- and high-voltage power cable solutions enabling sustainable energy transmission. Since 1891, NKT has innovated the power cable technology building the infrastructure for the first light bulbs to the megawatts created by renewable energy today. NKT is headquartered in Denmark and employs 3,900 people. NKT is listed on Nasdaq Copenhagen and realised a revenue of EUR 1.8 billion in 2021. NKT - We connect a greener world. www.nkt.com

    What we offer:

    Remote work possibilities

    Flexible working hours

    Strong safety culture

    Exciting career development opportunities

    Global company & Scandinavian culture

    Hightech industry environment

    Senior Commercial & Tender Manager

    When Dipti joined NKT she was impressed by the helpfulness offered from other colleagues and found it really valuable coming out and seeing first hand, one of the largest offshore wind farms and how NKT is helping to connect it to shore.

    Our culture

    Life @ NKT

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