Quality coordinator

NKT SSC in Kaunas is looking for a Quality Coordinator to join our newly established quality team that will be working closely with various departments while resolving issues they are facing on the accounting side. So if you are a quality driven accounting professional looking for new challenges and opportunities to employ your experience in order to drive change and make a difference in client services then look no further – we have a perfect match for you. In a role designed to own problem solving process your personal efforts won’t go unnoticed and will bring new quality to the accounting services we provide for our internal clients at NKT group.

What can you expect from the position?
The Quality Coordinator will support and assist Quality Manager in developing and implementing quality assurance policies and procedures, as well as carrying quality assurance audits and projects. Additionally, the Quality Coordinator will take ownership of investigating customer complaints and working with the relevant departments to resolve the issues. The main responsibilities for the role will be:

• Participate in preparing Quality Strategy of SSC and its implementation;
• Participate in preparing unified MEC procedure of SSC;
• Work with cross-functional teams to ensure that products meet or exceed customer expectations;
• Investigate root causes of defects and recommend solutions to prevent recurrence;
• Monitor trends in customer complaints and feedback to identify areas for improvement;
• Helping to prepare detailed reports on quality assurance metrics, findings, and recommendations;
• Assisting with MEC activities in teams where attrition is high;
• Participate in preparing E2E processes of SSC;
• Assure monthly/ ad-hoc quality checks in teams of SSC;
• Assist in the development of quality standards and processes.

To be considered for this role, please be aware that we will be looking for the following main requirements:

• Strong analytical and problem-solving skills;
• Strong organizational skills;
• Excellent communication and interpersonal skills;
• Strong internal customer service focus;
• Full professional proficiency of written and oral English;
• Professional skills in MS Office and particularly in PowerPoint;
• Bachelor’s degree (in accounting/auditing, finance).
• 3+ years of professional functional experience within general ledger accounting and reporting, preferably from a Shared Services organisation or a major company would be advantage.
• Strong technical accounting background with knowledge of IFRS and overall accounting processes.

Our promise
We are offering not only professional working culture in the  modern office located at Kauno Dokas, but also a workplace where your knowledge and experience matters and also one full of challenges, opportunities,  and potential. Additional benefits include but are not limited to hybrid work model, flexible working time, additional days of paid vacation, private health insurance, free parking. Salary range for this position is from 2400 Eur brutto to 3600 Eur Brutto.

Contact and application
NKT is committed to fostering a diverse organization and a culture where people from different backgrounds can thrive and are inspired to perform at their best. We believe that a diverse organization enables sustainable performance, and that an inclusive and welcoming culture makes for a better place to work.
Please apply at our website. The deadline is the 19th of February.  Please note that we are reviewing applications on an ongoing basis and close the process when we find the right match. The sooner you apply, the better are your chances.
If you have any questions, please contact HR Specialist Dalia Greibuviene, Tel: +37061211105.
We are looking forward to receiving your application.

About NKT
NKT connects a greener world with high-quality power cable technology and takes centre stage as the world moves towards green energy. NKT designs, manufactures and installs low-, medium- and high-voltage power cable solutions enabling sustainable energy transmission. Since 1891, NKT has innovated the power cable technology building the infrastructure for the first light bulbs to the megawatts created by renewable energy today. NKT is headquartered in Denmark and employs 3,900 people. NKT is listed on Nasdaq Copenhagen and realised a revenue of EUR 1.8 billion in 2021. NKT - We connect a greener world. www.nkt.com